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Submit an IT Support Ticket

Platform Plus’s remote support service, enables us to support our customers both effectively and economically. If you can still connect to the internet, we can often solve your problems remotely, saving time and money to get you up and running quickly and reducing critical system downtime. You can access this service whenever you need it by opening a support request.

The links in the right, allow your support technician to remotely connect to your desktop or device.

Support Portal

Our Customer Portal gives you instant access for reporting issues, opening trouble tickets, and ordering new services.

Our infrastructure operates 24 hours a day, 7 days a week, 365 days a year, and so if you are trying to contact us after office hours, please send us an email or log a support ticket via our Customer Support Portal.

A support representative will be reviewing your request and will send you a personal response (usually within 24 hours).

Visit Support Portal